Privacy Policy

1. What data do we collect?

We may collect the following types of data:

• Personal data: name, email, phone number, shipping address, RUT or other identifiers needed for quotes or shipments.
• Navigation data: IP address, browser type, visited pages, time spent, cookies, and similar technologies.
• Commercial data: quote history, shipping preferences, interaction with our quote tool or other Delpa services.

2. How do we use your data?

• To process and manage your requests and quotes.
• To deliver a personalized and efficient website experience.
• To contact you for commercial or customer service purposes.
• To analyze site usage and improve our services.
• To comply with legal obligations and prevent fraud.

3. Do we share your data?

• With logistics providers and couriers to manage quotes and shipments.
• With tech platforms that help operate our website or services (e.g., automation or analytics tools).
• With competent authorities when required by law.
• All our partners are bound by confidentiality and data protection agreements.

4. Cookies and similar technologies

• To measure and analyze website traffic.
• To offer relevant and personalized content.

You can configure or reject cookies from your browser settings.

5. Data security

We implement technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. However, no system is 100% secure.

6. Your rights

• Access your personal data.
• Rectify it if inaccurate or incomplete.
• Request deletion when it's no longer needed.
• Withdraw your consent to data usage.
• Object to its processing for commercial purposes.

To exercise these rights, contact us at correo@delpagroup.cl.