Privacy Policy
Last updated: July 24, 2025
1. What data do we collect?
We may collect the following types of data:
- Personal data: name, email, phone number, shipping address, RUT or other identifiers needed for quotes or shipments.
- Navigation data: IP address, browser type, visited pages, time spent, cookies, and similar technologies.
- Commercial data: quote history, shipping preferences, interaction with our quote tool or other Delpa services.
2. How do we use your data?
- To process and manage your requests and quotes.
- To deliver a personalized and efficient website experience.
- To contact you for commercial or customer service purposes.
- To analyze site usage and improve our services.
- To comply with legal obligations and prevent fraud.
3. Do we share your data?
- With logistics providers and couriers to manage quotes and shipments.
- With tech platforms that help operate our website or services (e.g., automation or analytics tools).
- With competent authorities when required by law.
- All our partners are bound by confidentiality and data protection agreements.
4. Cookies and similar technologies
- To measure and analyze website traffic.
- To offer relevant and personalized content.
You can configure or reject cookies from your browser settings.
5. Data security
We implement technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. However, no system is 100% secure.
6. Your rights
- Access your personal data.
- Rectify it if inaccurate or incomplete.
- Request deletion when it's no longer needed.
- Withdraw your consent to data usage.
- Object to its processing for commercial purposes.
To exercise these rights, contact us at correo@delpagroup.cl.
7. Changes to this policy
We may update this Policy occasionally. Any changes will be posted on this page with the update date. We recommend reviewing it periodically.
8. Use of Google Services Data
Our application uses Google services to enhance your experience. By using these features, you agree to the following terms:
8.1 Sign in with Google
When you sign in with Google, we access:
- Your email address to identify you on our platform.
- Your name to personalize your experience.
- Your profile picture (optional) to display on your account.
This data is used exclusively to create and manage your account at Delpa Group. We do not share this information with third parties for advertising purposes.
8.2 Google Calendar
If you authorize access to Google Calendar, we use this information to:
- Create events related to your shipments and meetings.
- Read your availability to schedule meetings.
- Synchronize important dates of your logistics operations.
Access to your calendar is optional and you can revoke it at any time from your Google account settings.
8.3 Storage and Security
- Google access tokens are stored securely and encrypted.
- We do not sell, rent, or share your Google data with third parties.
- You can revoke access at any time from your Google account: https://myaccount.google.com/permissions
8.4 Compliance
Our application complies with Google API Services User Data Policy, including the Limited Use requirements.
9. Contact
If you have questions about this privacy policy or how we handle your data, contact us:
- Email: privacidad@delpagroup.com
- Address: Av. Apoquindo 3000, Las Condes, Santiago, Chile
- Phone: +56 9 3740 8192
All rights reserved Delpa Group 2026